Last updated: January 2026. Read this policy to learn how we collect, use, and protect your information.
When you create an account on the 3djili platform, we collect your name, mobile number, email address, and date of birth. National ID information may also be required for identity verification (KYC) purposes. This information is essential for managing your account and ensuring its security.
For payments made via bKash, Nagad, or Rocket, the transaction reference number and amount (in BDT) are recorded. Your full mobile banking PIN or password is never stored. Your device type, operating system, browser version, and IP address are also collected automatically — primarily for security and platform optimisation purposes.
We also record data related to your activity on the platform — such as which games you played and for how long, which sections you visited most, and which betting markets you selected. This data is used for overall platform improvement, not to identify you personally.
3djili uses collected data only for specific, legitimate purposes — including account management, login verification, payment processing, and customer support. Your data may also be analysed to show you relevant games or offers based on your preferences.
We monitor transaction patterns to prevent fraud and ensure financial security. If unusual activity is detected, your account will be temporarily suspended and you will be notified. This is done solely to protect your funds and identity.
Analytics data is used to improve the platform, resolve technical issues, and enhance the user experience. No marketing messages will be sent without your consent, and you may opt out of marketing communications at any time.
3djili uses cookies on its website — small data files stored in your browser that keep your login session active and remember your preferences. Some features may not work properly without cookies, which is why essential cookies are always enabled.
Analytical cookies help us understand which pages are used most and where improvements are needed. These cookies do not reveal any personal identity. You can manage cookies through your browser settings, though doing so may limit certain features.
We do not use third-party tracking pixels or cross-site trackers to monitor your activity on other websites. Your browsing experience remains strictly within the 3djili platform.
All personal data stored at 3djili is protected using industry-standard SSL encryption. Data at rest on our servers is also encrypted at a high level, making unauthorised access virtually impossible. Regular security audits are conducted to identify and address any vulnerabilities in a timely manner.
Your data is never sold or rented to third parties. It may only be shared in the following limited circumstances: in response to lawful requests from legal authorities; with payment processing partners (solely to complete transactions); and with regulatory bodies for fraud prevention. In all such cases, only the minimum necessary information is disclosed.
Even after account closure, certain transaction records may be retained for a specified period in compliance with legal and financial regulations. Once that period has elapsed, the data is permanently deleted.
At 3djili, you have full control over your personal data. You may request to view the information stored in your account at any time. To correct any inaccurate or outdated details, simply contact our customer support team and we'll act promptly.
If you wish to have all your data deleted, you may submit a data erasure request alongside your account closure request. However, certain financial records may need to be retained for a specified period due to legal obligations. All other data will be permanently deleted once that exception no longer applies.
You also have the right to object to the processing of your data, particularly for marketing communications. You can opt out by using the unsubscribe option at the bottom of any message, or by contacting our customer support team directly.
3djili reserves the right to update this Privacy Policy as needed. You will be notified of any significant changes via a website notice or email. Continued use of the platform after updated policy is published will be considered acceptance of those changes.
For any questions, concerns, or data-related requests regarding our Privacy Policy, please contact our customer support team. We aim to respond within 48 hours. You can reach us at: support@3djili-jit.com. Our team is ready to assist you in Bangla with any enquiry.
This Privacy Policy has been drafted in accordance with applicable data protection laws of the People's Republic of Bangladesh. We follow internationally recognised data protection practices and treat your privacy as our highest priority.